Amazing View Cabin -The Name Says It All!

FAQ's

We've compiled a few popular questions and answers to assist you in your stay at Amazing View cabin. If you have a question and don't see the answer here, please email info@mountainrosecabin.com or call our reservation line at 1-800-371-0528.

Where are you located?
We are centrally located on the border of Tennessee and North Carolina. We are only minutes from the Great Smoky Mountain National Park. Please note that our cabin management company, Colonial Properties, has a convenient check-in office at 3049 Veterans Blvd., Pigeon Forge, TN, 37863. From Interstate 40, take exit 407. Follow the signs into Pigeon Forge. Once in Pigeon Forge, follow the Parkway to traffic light number 8 (each light on the Parkway in Pigeon Forge is numbered), turn left at the traffic light. Continue through two more traffic lights and Colonial Properties will be immediately on the right.

Driving Directions to Amazing View Cabin:
Coming from Knoxville, take Exit 407 onto Hwy. 441/66, once into Pigeon Forge turn Left at Light #2 Teaster, Turn Right onto Middle Creek Road, Turn Left at Dollywood Lane, follow the blue signs for Eagle Crest, it will be a left turn just after a church. You will follow this road, Windy Lane, all the way up the mountain until you get to Eagle Crest Way, which you will take for a short way until you see Amazing View Cabin on the left at the end of that road.

Click Here for a Map

Are there Restaurants & Grocery Stores nearby?
Pigeon Forge, Gatlinburg and the surrounding areas have over 120 restaurants and at least five grocery stores and a dozen 'food marts' to choose from.

Do you have a reservation fee?
The cabin management company, Colonial Properties, charges a $30 nonrefundable reservations fee. This covers all of the processing charges and paper work.

What time is Check-In?
Check in time begins at 4:00 PM EST. While we make every effort to have Amazing View Cabin ready by this time, on very few occasions, it may be later. Please be certain that our housekeeping department works diligently to ensure satisfaction upon your arrival. If for some reason Amazing View Cabin is not ready for your arrival, your patience and understanding is greatly appreciated.

What time is Check-Out?
In order to have Amazing View Cabin ready for the next guests arrival, check out time is promptly at 11:00 AM EST. Late check outs may be available depending on availability. Please speak to a Reservation Specialist for further details.

What is the cleaning/housekeeping fee for?
A lot of time and devotion has gone into ensuring that Amazing View Cabin is in the very best condition possible for your arrival. In an effort to meet and exceed your expectations, we proudly employee one of the best housekeeping departments in the area.

This expense covers the cost of:
• Ensuring the cabin is clean and ready for your arrival
• All bed linens, towels, and wash cloths are provided for your stay
• A supply of toilet paper, paper towels, and dishwashing detergent are located in the property.
• The hot tub has been drained and cleaned prior to your arrival

What is required to make a reservation?
A 50% deposit of the entire balance is due the day the reservation is made. The remaining 50% payment is due and processed 10 days prior to your arrival. We accept all major credit cards, money orders, and cashier’s checks. We will accept personal checks, provided that we receive it at least 2 weeks prior to your arrival. No personal checks are accepted at check-in, and the remaining balance must be paid in full prior to you occupying Amazing View Cabin.

How do I reserve Amazing View Cabin?
There are two ways to reserve Amazing View Cabin. You can make your reservation online through the secure online booking software or telephone our office and speak to a Reservation Specialist. For Reservations, please call 1-800-371-0528. Our highly trained staff is eager is assist you with your vacationing needs.

Is Amazing View Cabin pet friendly?
Amazing View Cabin is NOT pet friendly.

Does Amazing View Cabin allow smoking?
Amazing View Cabin is a “non-smoking,” environment, however, you may smoke outside and ashtrays are provided.

Do I have to drive up any winding mountain roads?
ou will have to drive up a mountain road. It is a well maintained, paved road. The average vehicle should have no problem navigating the path. We haven't lost a tourist yet.

What do I need to bring, are there dishes, sheets, etc. in the Cabin?
All you need to bring, to make your vacation perfect, is food, charcoal for our charcoal grills, and your clothes. We provide all your linens, towels, trash bags, paper towels, toilet paper, bath soap, dish soap, dishwasher soap, laundry soap. We do not supply coffee filters, plastic wraps, aluminum foil, or condiments.

Do I need to clean my Cabin before I leave? Is there a cleaning fee?
No. However, there is a $30.00 nonrefundable reservation processing fee per stay. There is also a cleaning fee if the stay is for one night only. See also "do you have a night minimum?"

What is your cancellation Policy?
All reservations are subject to a 30-day cancellation policy. Deposits will be returned, minus a $30 processing and cancellation fee, on all reservations canceled within 31 days or more of the reservation start date. Deposits on reservations canceled within 30 days of the arrival date can only be refunded, minus the $30 processing and cancellation fee, if the cabin is re-rented for the time frame reserved.

If you cancel within 30 days of your scheduled arrival, you will risk losing your deposit if we cannot re-rent the cabin for the dates we have been reserving for you.

Cancellations or other changes to your reservation should be directed to the Colonial Properties management company at 1-800-371-0528.

What about cancellation due to circumstances beyond my control?
Amazing View Cabin and Colonial Properties cannot refund moneys due to circumstances beyond your or our control. We therefore suggest that if traveling during months of possible bad weather you consider purchasing 'Trip Insurance.'

To assist you in this matter, Colonial Properties has located a company that appears to cover these types of problems at a competitive rate. In order to cover all conditions, purchase must be made within 7 days of confirming your reservation. They may be reached at 1-800-694-4311 or visit their web site at http://www.utravelpro.com.

Amazing View Cabin and Colonial Properties is not affiliated with this or any other trip insurance company and assumes no responsibility for the services they provide.

Do you require a deposit?
Yes, to hold the reservation we will require ½ the total (minus tax) as a deposit. The total includes the number of nights to be stayed, tax, and a $30.00 reservation fee.

We accept Visa, MasterCard and Discover.

A check for the amount of deposit can only be accepted if received within 10 days of the date the reservation was made and 30 days before you are due to arrive. A check for the balance can only be accepted if received 30 days prior to the date of the reservation, we cannot accept personal checks at check-in.

When checks are used for payment, we will require a security deposit.

Do you have a minimum nights stay?
Yes, If we have an appropriate availability we will rent for one night. (extra cleaning fee added) For the most part we do have a two night minimum and most holidays we require 3 nights. Thanksgiving & Christmas & all of July & all of October, we require 4 nights.

How do I go about renting a cabin?
For reservations call 1-800-371-0528. We have a friendly staff that is looking forward to your call. Please don't hesitate to ask any questions, as it is our purpose to assist you in planning for the perfect vacation. Remember to ask the reservationists the total cost of the cabin with the taxes and fees. And don't forget to request Amazing View Cabin.

What is there to do in your area?
Pigeon Forge and Gatlinburg have over 100 attractions theaters and museums. There are more than 40 attractions on the Parkway in Pigeon Forge that can keep you entertained for days. You can please all ages with activities like miniature golf, go-carts, laser games, an indoor skydiving simulator, unique museums and much more.

Pigeon Forge is also home to Dollywood, with more rides and games than you can imagine. New at Dollywood this year is the Tennessee Tornado - the world's 1st spiral loop coaster that takes you through a mountain tunnel. Also new at Dollywood is the Southern Gospel Music Hall of Fame Museum.

Pigeon Forge features a number of theaters where the music of the Smoky Mountains comes alive. Enjoy bluegrass, country, old time rock and roll, gospel, comedy, magic and some spectacular dance numbers that are sure to entertain you.

Off the Parkway more activities can be found. Take the family on an adventure : enjoy white water rafting or tubing on the river, horseback riding, canoeing, swimming, golfing, fishing, hiking and helicopter rides.

Gatlinburg is the gateway to the Great Smoky Mountain National Park. The Parks abundance and variety of plant and animal life have earned it a United Nations designation as an International Biosphere Reserve. The Park has more than 9 million visitors a year- the highest visitation of any national park. There is over 800 miles of hiking and horseback riding trails in the National Park. Swim in the pristine rivers and waterfalls the Park has to offer.

The city of Gatlinburg is a picturesque town. Stroll along the streets, visit the many galleries and gift shops filled with arts & crafts and Appalachian treasures. Enjoy the many attractions along the route as well. Miniature golf, arcades, museums and amusement rides name but a few.

In the winter, Gatlinburg lights up with the Winterfest Festival. Winterfest features millions of lights that outline the skyline. Enjoy some of the best snow skiing in the Eastern states.

For more information about the attractions in Pigeon Forge and Gatlinburg see our attractions page.

Can I watch the game?
Television service provided at the cabin is via digital local cable. You will have no problem watching any games or television televised locally or nationally. There should be a channel guide located in the cabin. Pay-per-view and special events are not available.

Rental Agreement: (Online Version Only - A full version must be obtained from our office)

• Check-In time is 4:00 PM EST.

• Guests arriving after business hours must stop by the rental office to pick up their Check-In Package.

• Check-Out time is 11:00AM EST.

• You must be at least 21 years old to reserve a cabin.

• There will be no refunds issued for early Check-Out.

• A 50% deposit of the total balance due is required to reserve a property. The remaining 50% balance is due and processed 10 days prior to your arrival. Acceptable forms of payment include; Visa, MasterCard, American Express, and Discover credit cards. Cash, personal checks, and money orders are accepted as long as we receive the payment two weeks prior to your arrival.

• The Guest shall be responsible for any property damage, accident, death, injury to any person, or loss sustained by any person, including loss of money, jewelry, and other items or personal property, arising out of or in any way related to the Guest’s use of the premises.

• All vacation homes are NON-SMOKING and NO PETS unless otherwise specified in the property description.

• No parties, receptions, large gatherings, weddings, or the like allowed in any of the vacation rentals without written authorization from Colonial Properties. To plan an event like this, please call our office.

• Prepaid rent is held in an interest bearing account with interest accruing to the benefit of Colonial Properties.

Book Online or Call Right Now to Reserve Your Stay:
1-800-371-0528
Be sure to request Amazing View